Privacy Policy
Welcome to Pro Tech Biolabs. Safeguarding your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you interact with our website. If you have any questions or need further clarification, you may contact us through our official support channel.
Scope of This Policy
This Privacy Policy applies solely to online activities conducted through the Pro Tech Biolabs website and governs information shared or collected from website visitors. It does not apply to information obtained offline or through other platforms not operated by us.
User Consent
By accessing or using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect information to operate effectively and provide an improved user experience, including:
Personal Information: Such as your name, email address, phone number, billing or shipping address, collected during account creation, purchases, or inquiries.
Communication Data: When you contact us directly, we may collect the content of your message, attachments, and any additional details you choose to provide.
Account Information: When registering for an account, we may request contact details, company name (if applicable), and other necessary information to manage your account.
How We Use Your Information
The information collected may be used to:
Operate, maintain, and enhance our website and services
Personalize and improve user experience
Monitor and analyze usage trends and site performance
Develop new products, services, or features
Communicate with users for customer support, updates, and promotional purposes
Send relevant emails and marketing communications
Detect, prevent, and address fraud or security issues
Log Files
Pro Tech Biolabs follows standard industry practices by using log files. These files may collect information such as IP addresses, browser types, Internet Service Providers (ISP), timestamps, referring/exit pages, and clicks. This data is not personally identifiable and is used for analytics, site administration, and performance optimization.
Cookies and Tracking Technologies
We use cookies and similar technologies to store visitor preferences and monitor site activity. This allows us to tailor content and improve overall website functionality. You may choose to disable cookies through your browser settings.
Third-Party Advertising and Cookies
We may work with third-party advertising partners who use cookies or similar technologies to deliver relevant advertisements based on your browsing behavior. You can manage cookie preferences directly through your browser. For details on Google’s advertising practices, please refer to Google’s advertising privacy resources.
Third-Party Privacy Policies
This Privacy Policy does not cover third-party websites or advertisers. We recommend reviewing the privacy policies of any external services you engage with to understand how they manage your data.
CCPA Privacy Rights (California Residents)
California residents are entitled to the following rights:
Request details about the personal data we collect
Request deletion of personal data, subject to legal exceptions
Opt out of the sale of personal information, if applicable
Requests can be submitted by contacting us, and we will respond within one month.
GDPR Data Protection Rights (EU Residents)
Under GDPR regulations, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request data deletion under certain circumstances
Restrict or object to data processing
Request data portability
To exercise these rights, please contact us. We will respond within one month of receiving your request.
Children’s Information
Pro Tech Biolabs does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data through our website, please notify us immediately so we can remove the information.
Updates to This Policy
We may revise this Privacy Policy periodically. Any updates will be published on this page and become effective immediately upon posting.
Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us through our official support email.
Microsoft Clarity and Advertising
We collaborate with Microsoft Clarity and Microsoft Advertising to understand how users interact with our website using tools such as heatmaps, session replays, and behavioral analytics. Data collected through first- and third-party cookies helps us improve website performance, enhance security, and optimize marketing efforts. For more information on Microsoft’s data practices, please review the Microsoft Privacy Statement.