At Pro Tech Biolabs, we follow strict quality assurance procedures to ensure the integrity of our products. Due to the specialized and sensitive nature of the items we offer, we do not accept returns.

However, if your order is received with missing items, incorrect products, or damage during transit, please contact our support team as soon as possible. You can reach us via our official customer service email, and we will promptly review and resolve the issue to ensure your satisfaction with our products and services.

Order Cancellations

If you wish to cancel an order, you must notify us before the order has been shipped. Once an order has been processed and dispatched, cancellations are no longer permitted.

Need Assistance?

If you have any questions, concerns, or issues related to your order, our customer support team is always available to assist you. We are committed to providing timely and effective support and ensuring a smooth purchasing experience.

Thank you for choosing Pro Tech Biolabs.